Downtown Pet Supply – Reviews

Downtown Pet Supply has a wide selection of treats, including their own well-reviewed Downtown Bakery brand. Freeze-dried treats in particular appear to be a customer favorite.

Unfortunately, Downtown Pet Supply seems to be pushing its own brand, Downtown Bakery, pretty hard. While the Barkery treats have good reviews, there’s some cause for caution with Downtown Pet Supply itself.

Here’s the thing:

Mixed reviews on Bully Sticks: While some customers rave about the long-lasting chews, a recent Better Business Bureau complaint mentions issues with receiving the wrong product and difficulty with returns.
Focus on Upselling: Their website pushes their own brand heavily, making it a little tricky to see what other products they offer.

Why Choose Downtown Pet Supply

Firstly, they offer free shipping on orders over $30, which is a big perk for pet owners who frequently need treats, toys, or other supplies.

Another good point is that their flexible return policy and money-back guarantee show they’re confident in their products and customer service.

With over ten years in the pet business, they’ve likely ironed out some kinks and have a good understanding of what pet owners need.

Total Reviews =

238

What Other Pup Parents Are Saying?

A Final Word:

While Downtown Pet Supply boasts long-lasting chews, some pet owners found their products inconsistent. Reviews mention chews being devoured quickly by even medium-sized dogs, falling short of the advertised “long-lasting” promise.

Inconsistent sizing is another concern, with some customers receiving noticeably smaller sticks than expected. While the price might be tempting, keep in mind these treats might not occupy your pup for as long as advertised, and you may need to adjust portion sizes accordingly.

Overall, Downtown Pet Supply treats seem to be generally well-liked by dogs, but quality control issues and shorter-than-expected chew times might be a dealbreaker for some pet owners.